Deposits & Withdrawals
Your bank account connects directly to Usual. Deposit euros, receive EUR0. Withdraw EUR0, receive euros. No exchange. No intermediate step. One rail, both directions.
Overview
Every Usual account comes with a personal IBAN — a standard European bank account identifier. You can send and receive SEPA transfers across 36 countries in Europe, the UK, and Switzerland.
This means you can move between your bank and Usual using the same system you already use for rent, salaries, and subscriptions. No exchange account. No third-party broker. No copy-pasting addresses between platforms.
Direction
EUR → EUR0
EUR0 → EUR
Method
SEPA transfer to your Usual IBAN
SEPA transfer from Usual to your bank
Speed
Seconds (SEPA Instant) or 1–2 business days (standard SEPA)
Seconds (SEPA Instant) or 1–2 business days (standard SEPA)
Fees
None
None
Availability
24/7
24/7
Coverage
36 SEPA countries
36 SEPA countries
Getting Started
Before you can deposit or withdraw euros, you need to complete a one-time identity verification. This process takes 2 to 3 minutes and is handled entirely within the Usual app.
Steps
Open the deposit section in the Usual app.
Create your account — enter your email and set a password.
Verify your identity — follow the on-screen steps. You'll need a valid ID document (passport, national ID card, or driving license). The verification covers personal and business accounts.
Receive your IBAN — once verification is approved, your personal IBAN is issued automatically. You'll see it directly in the app.
Start depositing — send a SEPA transfer from your bank to your Usual IBAN. That's it.
Your IBAN is linked to your Usual account. You can link multiple wallets to the same account without repeating the verification process.
Supported Countries
Identity verification is available for residents of:
European Union (all 27 member states)
United Kingdom
Switzerland
Latin America (expanding coverage)
Deposit Euros
Send euros from your bank account. Receive EUR0 in your Usual account.
How it works
Copy your IBAN from the Usual app.
Initiate a SEPA transfer from your bank — the same way you'd send a payment to anyone in Europe.
Your EUR0 balance updates automatically. No manual conversion. No intermediate steps.
That's the entire flow. Your bank sends euros, and your Usual account receives EUR0.
Timing
Most European banks support SEPA Instant, which settles in seconds — any time of day, any day of the week. If your bank uses standard SEPA, the transfer arrives within 1 to 2 business days.
You can check the status of incoming transfers directly in the Usual app. Notifications update in real time: initiated, processing, completed.
Important details
No minimum deposit. Any amount works.
Large transfers (above approximately €15,000) may require additional documentation for compliance purposes. If needed, you'll be prompted to upload proof of funds directly in the app.
SEPA Instant threshold: Transfers above approximately €150,000 may fall back to standard SEPA, depending on your bank's limits. This is a SEPA network rule, not a Usual limitation.
Withdraw Euros
Convert EUR0 back to euros. Receive them in your bank account.
How it works
Go to the withdrawal section in the Usual app.
Enter the destination IBAN — your own bank account, or any third-party IBAN (a company, another individual).
Confirm the amount. EUR0 is converted and euros are sent via SEPA transfer.
Your euros arrive in the destination bank account. The flow works in reverse — same rail, same clarity.
Timing
Withdrawals follow the same SEPA timing:
SEPA Instant: Seconds, 24/7.
Standard SEPA: 1 to 2 business days.
The availability of SEPA Instant depends on the receiving bank. Most European banks support it.
Important details
Withdraw to any IBAN. Not limited to your own bank account — you can send euros to companies or other individuals.
No withdrawal queue. Withdrawals are processed immediately, not batched.
Status tracking. You can monitor the withdrawal status in real time: pending, processing, completed, or failed. If a payout fails, you'll receive a clear error notification.
EUR0 — What You Hold
When you deposit euros into Usual, you receive EUR0 — a euro balance backed by European sovereign bonds (EUTBL by Spiko).
EUR0 is not a proxy or an IOU. It's a regulated, fully backed digital euro that you hold directly. One EUR0 is always redeemable for one euro.
From EUR0, you can:
Save — deposit into sEUR0 to earn yield from European sovereign bonds.
Hold — keep your euros in your Usual account, ready to spend or withdraw.
Withdraw — convert back to euros and send to your bank at any time.
For full EUR0 details, see the EUR0 product page.
Fees
Identity verification
Free
IBAN issuance
Free
Deposit (EUR → EUR0)
Free
Withdrawal (EUR0 → EUR)
Free
SEPA transfer (Instant or Standard)
Free from Usual. Your bank may charge its own SEPA fees — check with your bank.
Frequently Asked Questions
Can I deposit in currencies other than euros?
Currently, deposits and withdrawals support euros only, via SEPA. Dollar deposits (USD → USD0) use a different mechanism — see the USD0 page for details. More currencies and rails are planned.
How long does verification take?
Most verifications complete in 2 to 3 minutes. In rare cases, additional review may take up to 24 hours.
Can I use my Usual IBAN to receive a salary or set up recurring transfers?
Your Usual IBAN is a standard SEPA IBAN. Any entity that can send a SEPA transfer can send euros to it. Whether your employer supports it depends on their payroll system.
What happens if I send euros from a bank that doesn't support SEPA Instant?
The transfer goes through standard SEPA and arrives within 1 to 2 business days. The process is the same — just slower.
Can I withdraw to a bank account that isn't mine?
Yes. You can withdraw to any valid IBAN — your own, a company account, or another individual's account.
What if my deposit or withdrawal fails?
You'll receive a notification with details about the failure. Common reasons include incorrect IBAN formatting, compliance holds on large transfers, or bank-side rejections. Contact Usual support if you need help resolving a failed transaction.
Is there a maximum deposit or withdrawal amount?
There is no hard cap from Usual. SEPA Instant transfers are typically limited to approximately €150,000 per transaction (a SEPA network rule). Above that threshold, the transfer falls back to standard SEPA. For very large transfers, additional compliance documentation may be required.
Regulatory Framework
The banking infrastructure behind deposits and withdrawals is operated by a European Electronic Money Institution (EMI), fully licensed under MiCA — the European Union's Markets in Crypto-Assets regulation.
What this means for you:
Regulated electronic money. Euros are held as regulated e-money with a minimum 102% overcollateralization in segregated accounts. Full redemption rights at par, guaranteed by European financial law.
European compliance. Full KYC and AML compliance under EU directives. Reserves are independently audited annually.
Consumer protection. E-money holders benefit from legal protections that include priority over senior bank creditors in the event of insolvency.
Usual does not custody fiat funds and does not act as a payment service provider. All fiat processing, identity verification, and regulatory compliance are handled by the licensed infrastructure partner.
Your bank account. Your euros. Connected to Usual.
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